Improve Response Times
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Front End/Cash Wraps
Reduce chaos and streamline store operations, increasing customer satisfaction at this critical point in the shopping experience. Generate silent alerts for operational items such as staff support, manager approval, security or price checks. Send requests through voice prompts via your phone system. Alert maintenance staff for issues creating potential liability for the store, such as spills. |
Customer Service
Empower your staff with connectivity to key personnel, both in and out of the store. Effectively manage placement of staff, especially during peaks and troughs. Deliver critical data to store management. Create alerts for security and maintenance to protect your customers and mitigate liability. Monitor facilities, critical equipment and energy usage with alerts and automated escalation to individuals and/or groups to minimize controllable expenses. |
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High Volume Departments
Efficiently manage customer queues in high volume departments. Give customers a reason to stay in the store when waiting for key services, increasing basket size through impulse purchases. Enhance the shopping environment by eliminating annoying overhead paging. Contact waiting customers via a JTECH pager or SMS text messaging to a cell phone. |
Customer Help Buttons
Empower your customers and manage staffing levels more efficiently with wireless Customer Help button technology. Place StaffCommTM help buttons strategically in key departments or throughout the store to facilitate customer assistance wherever needed. Flexible on-site and remote programming and our robust equipment can operate for years with little or no supervision. |
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Communicate. Acknowledge. Execute.
